I was fortunate in having Sheli Fulcher Koontz handle the legal matters involved in the settlement of my late brother's estate. She was knowledgeable in the law, experienced in best practices, and very patient in guiding me as personal representative and his heirs through our roles in the process. Her staff members, particularly Candice with whom I had the most contact, reflected her own pleasant, professional, and helpful manner. I am grateful to her and will certainly contact her if I have further need of legal assistance.